Frequently Asked Questions

Orders placed before 23:59 are usually processed within 1 business day. Delivery within the Netherlands typically takes 1–2
business days after dispatch. During busy periods, delivery may take slightly longer.

Shipping costs are calculated at checkout and depend on the delivery location. Any applicable free shipping thresholds will be displayed during checkout.

Once your order has been shipped, you will receive a confirmation email with a tracking link so you can follow your package's journey.

You can return eligible items within 30 days of receiving your order. Items must be unworn, unwashed, and returned in their original condition with all tags attached.

To start a return, contact our customer support team with your order number. We will provide the necessary instructions for returning your item.

Once your return has been received and inspected, refunds are processed within 14 business days. The refund will be issued to the original payment method.

Yes. If the desired size is available, we will be happy to assist with an exchange. Contact customer support for further instructions.

Each product page includes a size guide to help you find the best fit. If you are between sizes, we recommend checking the product description or contacting us for advice.

Some items may be restocked depending on demand. Follow us on social media or subscribe to our newsletter for updates on upcoming restocks.

 Please follow the care instructions provided on the garment label. Proper care helps maintain the quality, fit, and longevity of your clothing.

We accept major payment methods, including iDEAL, Visa, Mastercard, PayPal, and other secure payment options available at checkout.

We apologize for the inconvenience. Please contact us within 48 hours of receiving your order and include photos of the issue. We will resolve the matter as quickly as possible.

You can reach us through our contact page or by email. We aim to respond to all inquiries within 1–2 business days.